Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy below.

Order Processing

All of our products are made to order. Once your order is placed, it enters production before it is shipped.

Processing time: 2–10 business days
Orders are processed Monday through Friday, excluding public holidays.
During busy seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated shipping times begin after your order has been processed.

United States

Standard Shipping: 3–7 business days

Canada

Standard Shipping: 5–10 business days

Europe

Standard Shipping: 5–15 business days

United Kingdom

Standard Shipping: 3–14 business days

Australia & New Zealand

Standard Shipping: 10–20 business days

Rest of the World

Standard Shipping: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the products ordered.

Occasionally, we may offer free shipping promotions. Any applicable offers will be displayed on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If an incorrect address is provided and your order has not yet entered production, contact us immediately.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.

Lost, Delayed or Damaged Packages

While we work with trusted shipping partners, we are not responsible for delays caused by:

Customs processing
Weather conditions
Carrier delays
Incorrect shipping information provided by the customer

If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Multiple Packages

If your order contains multiple items, they may be shipped separately depending on product availability and production location. You will receive tracking information for each shipment.